BOQ Hinterland and Nambour: Truly personal banking is still available in Nambour
The BOQ Nambour & Hinterland team at the Nambour branch.
Matt Wall.
BOQ Nambour & Hinterland was recognised early in 2023 with an Australia-wide Bank of Queensland award as the equal-best branch in Australia over the first half of the financial year.
“Being recognised in the BOQ QSTAR Bank of Queensland awards is an incredible nod to the way we operate. We all feel very proud,” said Branch Owner-Manager, Matt Wall.
With big banks turning their backs on town branches and personalised service, BOQ Nambour & Hinterland has stepped into the void.
By embodying the spirit of community banking and keeping the focus on individual relationships and face-to-face service, Matt – who took on the branch in 2021 – says he and his team couldn’t be happier with the response so far.
“A great banking experience comes down to offering truly personal service,” he said.
“And customer relationships are at the heart of everything we do here. People in Nambour and the Hinterland love coming in and doing their business face to face. It’s as simple as that. We have a fantastic team here and we work hard to help our local customers thrive.”
While banking has changed dramatically over the years, what hasn’t changed is the role a supportive banking team can play at critical moments in people’s lives.
“From buying your first home or car, upgrading property, or starting and growing your business, we’ve got your back,” Matt said.
BOQ Nambour has always been an important financial for our region attracting customers from Montville, Flaxton, Eudlo, Mapleton and Yandina to Kenilworth and beyond.
The local branch provides a full service offering from its Ann Street premises. The team can help with home loans, business loans, transactions and savings accounts, credit cards and insurance.
“Still, our philosophy is to provide much more of a partnership with customers regarding the services we can provide,” Matt said.
“I strongly encourage people to put their current lender under review,” he said.
“With interest rates rising, people whose fixed rates were coming to an end should put their current lender under investigation and consider booking a home loan review with BOQ.”
You can visit the branch to chat with a local home loan specialist or get in touch via the details below. The branch has a mobile lending specialist, Rowan Clemitson, who is on the road and visits clients at home or work.
Contributing to the community
Within a short space of time BOQ Nambour and Hinterland has become well embedded in the local landscape, supporting community groups and sports clubs such as the Hinterland Blues AFL, Nambour Toads Rugby Union, Nambour Cricket, Nambour Piranhas Swim Club, St John’s College and the Sunshine Coast Youth Orchestra.
“We have been made to feel so welcome among all of these fantastic organisations and we love being a part of the local club culture,” Matt said.
“I can assure residents that we’re not going anywhere. We love our community and we’re here to help them for the long term. We have a great team and I think people are realising and appreciating that.”
15 Ann St, Nambour | 5376 9999 | Matt.Wall@boq.com.au | facebook.com/BOQNambourHinterland
